AICT governance & operational framework

ServiceNow AI Control Tower (AICT) provides an end-to-end governance and operational framework for managing AI use cases — from ideation and intake to deployment, monitoring, compliance, and continuous value realization. The platform enables organizations to establish centralized AI governance, automate workflow approvals, manage AI inventory and CMDB relationships, enforce risk and compliance controls, and validate security and regulatory requirements before production deployment. AICT integrates stakeholders across Business, Architecture, Security, Risk, Data Governance, and Operations through structured workflows and workspace-driven collaboration. With continuous monitoring, telemetry, policy validation, and AI system health tracking, the solution ensures responsible, secure, compliant, and scalable AI adoption while delivering measurable business value and operational transparency across the enterprise AI landscape.

Tweet Share

Zoom