Now Assist Guardian Explanation

Now Assist Guardian transforms enterprise AI from an unpredictable risk into a fully governed, secure, and trusted digital workforce operating model. This end-to-end architecture demonstrates how ServiceNow embeds real-time AI security, prompt injection defense, offensiveness detection, sensitive topic governance, and auditability directly into every AI interaction before responses ever reach users or systems. The blueprint highlights the complete lifecycle — from business risk management and administrator configuration to advanced BYOG integrations, telemetry analytics, token control, and AI runtime enforcement — all within a single intelligent security framework. By combining inline guardrails, configurable governance policies, custom extensibility, and measurable analytics, Guardian enables organizations to confidently scale autonomous AI agents while protecting data, ensuring compliance, and preserving enterprise trust. This overview also showcases the beauty of ServiceNow’s platform-native architecture where AI governance, observability, security operations, and developer extensibility seamlessly converge into one unified ecosystem. Ultimately, Now Assist Guardian becomes the critical control tower that enables safe, explainable, compliant, and production-ready enterprise AI adoption at global scale.

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